Q&A

We process your order within 24 hours and then take 2-3 weeks to deliver it to you.


Do you ship worldwide?

Yes, absolutely. We ship worldwide.


From where do we ship your product?

Our offices are located in Saint Georges les Bains, in France. Our international warehouse is located in China.

What are our delivery times?

Delivery time: 3 to 4 weeks to France, we reduce the middlemen in order to offer you handles at the best price, our warehouses are based abroad.

Do you provide tracking and tracing information?

Yes, wait 3 days after your order and ask us via email at email address sav@gripsperfect. com


Some items are missing from my order, what's wrong?

Our products are shipped separately according to your order. For example, if your order contains items from two different warehouses, there will be two deliveries. The rest of the order will most likely arrive shortly.


I have received a damaged item. What can I do?

We are sorry to hear that. Simply send us an image of the damaged item in question to the email address: info@gripsperfect.com and we will send you a similar replacement item as soon as possible.


Where are you located?

We are located in Saint Georges les Bains en France


I still haven't received my order. What is taking so long?

We apologize for the delay. Sometimes international shipping may take longer than expected due to customs clearance. However, you can track your order and see where it is at any time. If you still feel that you need help tracking your package or would like to inquire about your package, please contact us by email at: info@gripsperfect. com

Do you have a refund policy?

We do our best to resolve any problems our customers may have with their online items. If you still wish to receive a refund on your order, we can of course complete the payment, in the event that the recourse is made within 30 days of the date of the order and the product(s) concerned are not sold out. For more information, please read more about our refund policy.
x
x